Returns & Refunds

**Return and Refund Policy for Basement Daddy:**

**Return Window:** You have up to 15 days from the date of delivery to initiate a return.

At Basement Daddy, we want you to be thrilled with your purchase. We offer returns under the following conditions:

**1. Quality Assurance:** If you receive a product with issues related to packaging, design quality, or product quality, we are committed to providing you with a 100 percent refund.

**2. Mistakes on Our End:** In the event that we make an error with your order, we will gladly offer you the option of a full refund, store credit, or an exchange.

**Conditions for Returns:**
- To be eligible for a return, the product must be in its original condition and packaging.
- Returns due to quality issues, packaging defects, or design problems should be communicated to our customer support within 15 days of delivery.
- Products returned for quality-related reasons should be shipped to the return address specified on the packaging.

**Non-Refundable Scenarios:**
- Please note that we do not offer returns or refunds for cases where the customer has simply changed their mind.

**Return Process:**
If you believe your product is eligible for a return under the above conditions, please contact our customer support team. They will guide you through the return process and provide instructions on how to send your item back to us.

Basement Daddy reserves the right to assess the condition of returned products and approve or deny refunds based on the adherence to this policy.

For any questions or concerns about our Return and Refund Policy, please don't hesitate to contact our customer support team.